Best Auto Repair, West Warwick

CONTACT US

401-828-9738 | 13 Pleasant St

CUSTOMER SERVICE

CUSTOMER SERVICE, West Warwick, RI

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

One Stop Auto Service Offers Auto Repair Services You Can Count On!

ASE (Automotive Service Excellence)
NAPA
U-HAUL Logo
Enterprise Rentals
Interstate Batteries Authorized Dealer
Car Care Aware

TESTIMONIALS

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One Stop Automotive did a great job on my Honda Accord at a very reasonable price. I highly recommend One Stop Automotive.
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Tony is my guy. Might be a little more money than others, but I trust that he and his crew do a quality job on my 2004 BMW.
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Great service! Definitely tried to work with me when it came to the price. I was in a really bad situation at the time, and he took the time to understand where I was coming from. My Subaru got into a little mess and my hood got dented; they did an amazing job finding the right color and putting it on! That was over a year ago now, and my car still looks new. I would recommend giving them a call when it comes to good body work. Not to mention it's right off of the highway! Thank you for your good service.
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Tony at One Stop worked on my truck's brake system, and he completed the job on time and within quote he gave me. I have also had One Stop patch up some tires - quick and easy service. Now Tony at One Stop services my fleet vehicle.
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In the years we've lived here (20+), Tony has ALWAYS been there: diagnosing, repairing, staying late when a car is needed ASAP, going out of his way to help in any way he can. We'd be lost without him...and we'd be walking.
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Great job fixing my car! Saved me a bunch of $$ too...will definitely go back!
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I was so surprised how fast the mechanic fixed my tire for me. He didn't even have to take the tire off the car. Two thumbs up for One Stop Auto Service.
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Great as usual. Friendly, professional, really let you know they value and want your business.
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Tony, thank you for the quality service and keeping your pricing as low as possible for the average customer. It's good to be able to take your car to someone you can trust.
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Awesome work. I really do appreciate you taking me in on short notice.
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These guys do everything. Very knowledgeable. No job was too small for them nor too big. I brought my wife's car in just for a service, and they let me know everything they found. Regardless to say, but I brought my old pickup truck down, and they got her right back in tip-top shape. Thanks Tony and staff.